Sales Support Associate Dispatcher

ADMIN
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Auto req ID 203096BRJob DescriptionMain PurposeEnsure smooth operation of the dispatch function as well as the collection of delivery KPIsAccountabilitiesEnsure orders are properly transferredUpdate KPI reports with dispatched Delivery CRs informationMeet with assigned Delivery Drivers and brief on daily planReview pending orders delivery report and discuss with each PSRBalance truck loads to ensure proper deliveriesPerform rerouting when needed using standard process and guidelinesManage routing of customers assigned to his responsibility when dynamic routing is available Help to continuously improve the routing process and tools through field learning.Ensure asset levels are consistent with business needs and plans Coolers Deployment In case of WS Job DimensionsTotal delivered volumePercentage ReturnsProductivity Targets achieved DD call completion rate DD Strike rate Truck utilization rateRoutes EfficiencyTruck conditions Delivery call completion Successful delivery Delivery driver availabilityQualifications RequirementsKey Skills Experience RequiredBachelor DegreeTechnical background with experience in FMCG company is preferred Good knowledge of main software applications of daily use e.g. MS excel routing software Driving license is preferred Language Proficiency Intermediate local or basic English proficiencyRelocation Eligible Not ApplicableJob Type Regular

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